Terms & Conditions
1. Acceptance of Terms
By accessing and using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Service Description
We provide exterior car wash services as described on our website. The service includes cleaning the exterior of your vehicle using industry-high end cleaning products and techniques.
3. Booking and Payments
Customers must book our services through the website. Payment is processed securely online upon the scheduled appointment. Prices are clearly stated on the website and are subject to change at our discretion.
4. Cancellations and Rescheduling
Customers can cancel or reschedule appointments up to 24 hours before the scheduled time. Cancellations within 24 hours of the appointment will not be refunded.
5. Customer Responsibilities
Customers are responsible for providing accurate and accessible vehicle location. We are not liable for any damages resulting from the inaccuracy of information provided by the customer.
6. Access to Vehicles
Customers must ensure that our team has safe and unobstructed access to their vehicles at the scheduled time. Failure to provide access may result in a cancellation without refund.
7. Warranty and Satisfaction Guarantee
We strive to deliver high-quality services. If you are dissatisfied with the service, please contact us by filling up the Rewash form within 48 hours of the appointment, and we will assess the situation and provide a resolution.
8. Liability
While we take utmost care using cleaning techniques that prevent from scratching the vehicle, we are not liable for any damage to vehicles that may occur during the car wash service. Customers are advised to remove any valuable items from their vehicles before the service.
9. Privacy Policy
We respect your privacy. Personal information provided during the booking process is handled in accordance with our Privacy Policy.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting on the website. Continued use of our services after any such changes shall constitute your consent to such changes.
By using our exterior car wash services, you agree to these terms and conditions. If you have any questions or concerns, please contact us via email (info@theapplecarwash.com).